Mgmt 120 - Course Syllabus
Course Title:
The Management of Operations
Text:
Operations Management: Processes and Value Chains, 8th Edition
by Krajewski and Ritzman and Malhotra (Pearson/Prentice Hall)
Course Objectives:
A student who
successfully completes this course should understand the significance of the
operations function within an organization, be able to converse intelligently
about process and operations issues, both fundamentals and current trends, and
should be able to help an organization design or improve its operations.
Each student should have at the end of the semester
1. a
reference document of people, ideas, and principles of operations management
that the class has created as a team.
2. memories
of stories that convey important realities and principles in operations and
that persist long after the semester is over.
3. synapses
fired enough for the basic concepts in operations so that she or he could
describe the top 50(?) ideas at will.
4. ability to
improve operations by applying concepts and techniques learned in the class,
integrating various subtopics.
5. familiarity
with the current trends and the most pressing operations challenges.
Policies
Course grade components
The objectives above will be addressed through reading assignments, lectures,
and numerous homework tasks. The course grade components come from the
following:
3 exams at 100 pts each = 300 pts
Homework Assignments and projects = 200 pts
Total = 500 pts
The course grade will be roughly based on a percentage scale where 90%
and above constitutes an A, 80 to 90% constitutes a B, 70 - 80% is awarded
a C, 60-70% is awarded a D, and below 60% results in failure of the course.
By saying "roughly based", it is implied that the instructor reserves the
right to make minor adjustments to the grade cutoff points when clumping
of scores merits it.
Late work policy
Work is expected to be handed in at the beginning of class the day on which
it is due. The assignment sheet provides due dates with ample lead time
that the conscientious student can schedule his or her workload appropriately.
When work must be turned in late, the following penalties apply. For homework
assignments: 10% deducted for every class period until the assignment
is turned in. This applies up to the point when the assignment is discussed
in class. After this time, the student must ask for an alternate problem
to work, so as not to have the advantage of having already seen the solution
detailed in class. Returned late work will not include detailed teacher
comments. Makeup exams must be scheduled ahead of time with the
instructor.
Academic Dishonesty
While it is acceptable, and in many cases even desirable, for students
to work together on homework, it is expected that each person in class
turn in assignments that fairly represent his or her own understanding
and capabilities. If it is apparent from a comparison of student papers
that one student simply copied the work from another, the students involved
may be asked to resubmit separate alternate assignments. In cases of blatant
or repetitive dishonesty, or in cases of copying during exams, the students
will be reprimanded according to the university policies.
The CBPA’s
Academic Integrity Policy is posted at
http://www.cbpa.drake.edu/aspx/Resources/default.aspx. The consequences of
violating this policy vary given the severity of the dishonesty. A violation
can result in a grade of zero on the test or assignment, an “F” for the course
grade, or even expulsion from the university. Make sure you read the policy and
ask for clarification of any part that is unclear to you.
Online Course Evaluations
Course evaluations will be conducted
online at the end of the semester. These online course evaluations are an
integral part of this course and serve a valuable role in Drake's learning
assessment process.
Special Needs
Drake University strives to provide equal access to educational opportunities
to all peoples regardless of sex, race, color, religion, creed, national
or ethnic origin, age, or disability. Those students with visible or non-visible
handicaps are encouraged to contact me as soon as possible to discuss special
accommodations related to this class.